Terms & Conditions
The following Terms and Conditions apply to all bookings made on this website. We kindly ask that you take a moment to read them prior to making a Booking.
The Company enters into this Agreement as principal for Bookings made The booking confirmation will clearly state the identity of the Owner.
In these Terms and Conditions the following definitions apply:
1. Definitions
“Company” or “we” means DIONYSIOS VYTHOULKAS AXTE , PARADISE BEACH whose registered VAT is EL094233262 an located in Argassi,Zakynthos..
“Booking” means the booking for accommodation, functions and/or any other services or items made with us.
“Contract” means the Booking and these Terms, and any other terms and conditions stated to apply to the Booking.
“Hotel” means the premises for which your Booking is made.
“Terms” means these terms and conditions.
“Websites” means www.hotelparadisebeach.gr or any other website owned or operated by us relating to a Hotel from time to time.
“VAT” means value added tax.
2. Bookings
All Bookings at the Hotel are subject to these Terms.
At the time of booking or at check-in,We shall also have the right to require full payment in advance or a deposit at the time of booking in certain circumstances or if the Booking includes the supply of certain items or services.No Booking shall be treated as confirmed until the details and/or payment/deposit described in this paragraph have been provided.
3. Charges
The prices displayed on the Websites are an average per night until a rate is selected. Any meals, service or VAT (at the prevailing rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on the Websites, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in the local currency of the Hotel and any currency conversion facility is provided as an approximation tool only, please refer to the Currency Disclaimer for more details.
The VAT breakdown shown is indicative based on the current rate of VAT and will be payable at the prevailing rate applicable at the tax point of the invoice or Booking confirmation issued, and may change depending on the actual rate and the VAT treatment of the goods and services purchased at that date.
The client can pay via bank transfer and the reservation will be hold for two days from the booking date until the client sent the proof of bank transfer. If client do not pay or send the proof within two days the Hotel has the right to cancel the Reservation.
The guest are obligated to pay directly in hotel with their arrival the accomodation taxes (1.5 euro/day) which is not included at the total price payed in Websites.
4. Check-in/ Check-out Requirements
In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder.
Unless otherwise stated on the booking confirmation, Guests may check-in at any time from 1.00 p.m. on the scheduled day of arrival. All rooms that have been secured by credit/debit card or prepaid at the time of booking will he held until 11:59pm on the scheduled day of arrival unless otherwise agreed directly with the Hotel. Any non-secured reservation will be held until 4.00 p.m. on the day of arrival at which time we will be entitled to re-let the room, unless the guest has notified the hotel of a late arrival.
On the day of departure we kindly ask all guests to vacate their rooms by 10.00 a.m. (unless a later departure is stated as part of your Booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly rate at the discretion of the Hotel.
Rooms are subject to maximum occupancy rules set by the Hotel. If you would like further details please contact the Company or the Hotel.
5. Payment
We accept the following methods of payment: credit cards: MasterCard/Diners International, Diners Club, JCB International Credit Card, Visa
For advance purchase rates the card you booked with must be presented on arrival, along with the appropriate ID. Below you will find the Bank informations.
Bank Transfer
Bank : Eurobank
Name of account: DIONYSIOS VITHOYLKAS AXTE
IBAN : GR0802604670000720200219593
SWIFT CODE : ERBKGRAA
At the time of check-in we will authorise the accommodation charges (room rate, VAT and any service charge) and anticipated incidentals for the duration of your stay against your credit/debit card. We may also choose to accept a deposit in place of payment card authorisation by another valid form of payment, including cash or cheque.
All outstanding charges must be paid for in full on check-out from the Hotel. If the outstanding charges do not exceed the authorisation taken on check-in, the authorisation for the amount not utilised will be released, however, we cannot control how long it takes for your bank to effect such release. If staying for multiple nights at the Hotel we may require you to make payment for any outstanding charges on a more frequent basis during your stay.
6. Cancellation Policy and No Shows
The cancellation policy varies according to the rate that is booked. Please refer to the individual full rate descriptions given at booking.
If guest cancel the reservation after it’s been confirmed Hotel shall not return any amount . If an Reservation fully payed is canceled 7 days before the arrival,check-in the Hotel has the right to make NO REFUND.
7. Changes or Cancellation by the Company
Very occasionally we may need to cancel your Booking. In such circumstances you will be given a full refund but we shall have no further liability to you arising out of such cancellation. We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to the Hotel.
Your booking is for a class of room in the Hotel and does not guarantee that you will be able to stay in a specific room or in the same room for the duration of your stay. If you have indicated a preference for a particular room through a “choose your own room” facility on the Website, we will use our reasonable efforts to honour this preference. However, we may need to allocate an alternative room to you for operational or safety reasons. If we need to move you to a different room during your booking for which a lower rate is available than the rate you booked at, we will refund you the difference in the rates.
8. Damage
We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the Hotel during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.
9. Accessibility
Dependent on your individual needs a selection of specifically designed rooms is provided at each of our hotels.
10. Parking
Where a Hotel has its own car park, there may be a charge and/or limited spaces available and space may not be available for the duration of your stay. Terms and conditions may also apply to car park use. Please contact the Hotel directly for more information. Cars and their contents are left at the owner’s/customer’s own risk. We do not accept responsibility for loss or damage however caused (save as may not be excluded or restricted by applicable law).
11. Guest Behaviour
Guests are requested to conduct themselves appropriately at all times and to comply with Company procedures and/or requests with regard to conduct and respect for the property of the Hotel, its employees and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Hotel, or cause offence to other guests or our members of staff. We reserve the right to refuse accomodation or services or remove you and members of your party from the Hotel if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
12. No Smoking
Guests are not permitted to smoke in rooms or public areas.
13. Children
All children (a person under 16 years of age) staying at the Hotel must be accompanied by an adult and must be supervised by an adult at all times.
Cots and extra beds are available in most of our properties. However, these are limited and subject to availability. Additional charges may apply. Please check at the time of booking.
14. Personal Information
Telephone calls may be recorded from time to time to help us improve the service we offer you.
All personal information stored and used by us is done so in accordance with our Privacy Policy and Cookie Policy,
15. Limitation of Liability
The Company will not be responsible for the loss or damage of any property left in the Hotel.
The Company will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of the Company, its employees, contractor or agents or otherwise). The Company’s total liability shall not exceed the value of the charges received by it under the Contract.
Nothing contained in the Contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Company’s negligence or liability for fraud or fraudulent misrepresentation.
16. Web Site Information
While all reasonable efforts have been taken to ensure the accuracy of information on the Websites, the Company does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel.
The content of the Websites is the copyright of the Company, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.
Trade marks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.
16. Update COVID-19
We are continuously monitoring the situation and following the guidelines from the World Health Organisation (WHO) as well as the Greek Government and our hotels have been certified with the ‘Health First’ certification by the Ministry of Tourism. We are also working closely with local health agencies which will provide additional advice if required.
If you are interested in visiting us this summer and you still haven’t booked a room please go to our BOOK NOW page and check out our Fully Flexible and Best Flexible rates. We have adapted our booking rates as we understand the need for flexibility in your travel plans. Our special rates and conditions allow you to modify or cancel your reservation and would like to assure all our customers that if you book directly with us through our website a FULL REFUND will be given in case of a travel ban due to covid-19
If you have booked through a tour operator or an external partner you will need to contact them directly for more information and further assistance regarding their travel policies.
For any further questions you may have regarding your stay with us you can contact us directly at info@hotelparadisebeach.gr
Cleanliness and safety have always been our top priority for our hotels and restaurants. We use the highest quality of cleaning products and daily cleaning of all the rooms and public areas has always been in place.
Given the current circumstances we will be enhancing our cleaning and hygiene procedures for Covid-19 and will be following the guidelines of the WHO as well as the Greek Government.
Our employees have been given extra training during this time and we are confident that they will provide you with the highest level of service during your stay.
Our restaurants and breakfast service will be open as usual while implementing the appropriate additional measures required. Our opening dates and procedures are based on detailed Greek government guidelines.
Breakfast will be given on Buffet . Once you are entering the area where buffet is located you have to wear mask and glove provided by our Hotel. Please do not forget to keep the appropriate distances in order to secure your and other guests safety.
A doctor, certified on the dealing practices of COVID-19 is available on call 24/7.
ATTENTION: Our rejuvenated rooms are sold exclusively for reservations via Website, Booking.com and Expedia . If you book via a third party we do not guarantee these rooms. You may end up with a non rejuvenated room.